Course Syllabus

ITEssentials_Banner-1.pngSPRING 2025

CS80.15: IT Essentials 1: PC Hardware and Software
Tuesdays 5:30pm – 9:30pm Room PC 643

This class is being taught in a Hyflex modality

Students have the ability to choose how they attend. Either 1. In Person (best), 2. Online (synchronous) or 3. Online (asynchronous), and may change the way they attend throughout the course.

For more information about Hyflex please watch the following video
https://youtu.be/aGASYbFSNcM

Links to an external site.

 

-or-

  • Online (asynchronous) Right here on Canvas - Students can attend on their own weekly time schedule. Students are responsible for watching the live class lectures, which will be posted along with class materials and assignments in modules. Students will interact with class members and instructor through message boards and online discussion forum.

Description

Information Technology (IT) Essentials curriculum introduces students to the computer hardware and software skills needed to help meet the growing demand for entry-level Information Communication Technology (ICT) professionals. The curriculum covers the fundamentals of computer hardware and software as well as advanced concepts such as security, networking, and the responsibilities of an ICT professional. The IT Essentials (ITE) curriculum emphasizes practical experience to help students develop fundamental computer and career skills. ITE helps students prepare for entry-level career opportunities in ICT and the CompTIA A+ certification. The course also provides a learning pathway to Cisco Certified Network Associate (CCNA).

(Grade or P/NP)
Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

Hands-on lab activities will continue to be an essential element of the course. In support of this, virtual learning tools have been integrated into this course. The Virtual Laptop, Virtual Desktop, and Virtual Printer and Scanner are stand-alone tools designed to supplement classroom learning and provide an interactive "hands-on" experience in learning environments with limited physical equipment.

Target Audience

IT Essentials: PC Hardware and Software is intended for students in high school, technical school, community college, or a four-year institution who want to pursue careers in IT and gain working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues.

Prerequisites

There are no prerequisites for this course, accept a desire to learn, study and get your hands dirty!

Target Certifications

IT Essentials: PC Hardware and Software v6.0 helps to prepare students for the CompTIA A+ certification exams 220-801 and 220-802. CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops, related hardware, and basic networking. CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems and configure common features, such as network connectivity and email for Android and Apple iOS mobile operating systems. Students must pass both exams to earn the CompTIA A+ certification. (http://www.comptia.org). 

Course Outline of Record may be found here: https://portal.santarosa.edu/SRweb/SR_CourseOutlines.aspx?CVID=51770&Semester=20247

 Student Learning Outcomes:
At the conclusion of this course, the student should be able to:

1. Describe the internal components of a computer.
2. Use common safety procedures to assemble the hardware components of a computer system and install an operating system.
3. Troubleshoot computers using system tools and diagnostic software.
 
Objectives:
At the conclusion of this course, the student should be able to:
1. Integrate the components of a personal computer.
2. Describe and implement procedures to protect themselves against accidents and injury and protect equipment from damage.
3. Specify the purpose of computer preventive maintenance.
4. Coordinate the installation of an operating system and upgrade components based on customer needs.
5. Manage the removal and replacement of select components of a laptop and upgrade components based on customer needs.
6. Manage the removal and replacement of select components of a printer.
7. Design and install a simple computer network based on customer needs.
8. Perform preventive maintenance and advanced troubleshooting.
9. Demonstrate good communication skills and professional behavior while working with customers.
10. Coordinate security upgrades based on customer needs.

Instructor Contact

profile.jpg

Dr. Scott Rosen
 Office: ONLINE & Pet 643
 Fax: (707) 778-3910

Text: (707)478-8649
 srosen@santarosa.edu

Text is the fastest but I usually respond to emails within 48 hours.

Instructor Schedule

NOTE:

Office Hours Zoom Link

https://santarosa-edu.zoom.us/j/3272357913

Meeting ID: 327 235 7913

Monday                                                                                                                   Location

8:30am - 12:00am        CS82.71 Ethical Hacking                                        PC 645 (Petaluma)

1:00pm - 3:00pm          CS5 Computer Literacy                                          2928 Maggini (Santa Rosa)

3:00pm - 5:00pm         OFFICE HOURS                                                          2928 Maggini/ONLINE

 Tuesday

2:00pm - 4:00pm          Department Meeting                                             CS Department

5:00pm – 5:30pm        OFFICE HOURS                                                         PC 643/ONLINE

5:30pm – 9:30pm         CS80.15 IT Essentials                                             PC 643

 Wednesday

1:00pm - 2:00pm          CS5 Computer Literacy                                         2928 Maggini

2:00pm - 3:00pm          CS5 Computer Literacy  (lab)                               2806 Maggini

3:00pm- 5:00pm           Academic Senate                                                    Senate Chambers

5:00pm – 5:30pm        OFFICE HOURS                                                         PC 645/ONLINE

5:30pm – 9:30pm         CS 82.22B Switching Routing and Wireless       PC 645

 Thursday

5:00pm – 5:30pm        OFFICE HOURS                                                         PET 643/ONLINE

5:30pm – 9:30pm         CS84.13 IT Support                                                 PC 643/ONLINE

Course Web Site

Cisco Networking Academy - This is where all assignments, lectures, quizzes and tests are

Materials and Supplies/Textbook & Website

Online Material at Cisco Networking Academy Provided by Instructor Tuesday Evening

  • pen, paper
  • USB Flash drive (at least 2 GB)
  • Computer Toolkit

Computer Toolkit

The computer toolkit (you will need to acquire your own) should include the following tools: 

  • Phillips screwdriver
  • Flathead screwdriver
  • Needle-nose pliers
  • Electrostatic discharge (ESD) wrist strap and cord
  • Lint-free cloth
  • Electronics cleaning solution
  • Flashlight
  • Thermal compound
  • Software Tools
  • Notebook
  • Other tools as recommended by instructor

Useful but not required

  • Hex Socket Drivers (various sizes)
  • Safety glasses
  • Multimeter (optional)
  • Digital Camera (optional)
  • Compressed air service canister

example:

IFIXIT Pro Tech Toolkit
Although not required, the IFIXIT Pro Tech Toolkit is a good kit and students really like it although it is a bit more expensive than other kits approx $75

https://www.ifixit.com/Store/Tools/Pro-Tech-Toolkit/IF145-307?o=4

Important Dates:

Day Class Begins: Tuesday, January 14, 2025
Day Class Ends: Tuesday, May 13, 2025
Day/Time of Final Exam: Tuesday, May 20, 2025
4:00 PM - 6:45 PM
Last Day to Add
without instructor's approval:
Sunday, January 19, 2025
Last Day to Add
with instructor's approval:
Sunday, February 2, 2025
Last Day to Drop
and be eligible for enrollment/course fee refund:
Sunday, January 26, 2025
Last Day to Drop
without a 'W' symbol:
Sunday, February 2, 2025
Last Day to Drop
with a 'W' symbol:
Sunday, April 20, 2025
Last Day to Opt
for Pass/No Pass:
Friday, May 16, 2025
First Census Date: Monday, February 3, 2025
Mid-Term Date: 3/24/2025 - 4/20/2025

Dropping the Class

If you decide to discontinue this course, it is your responsibility to officially drop it. A student may be dropped from any class when that student's absences exceed ten percent (10%) of the total hours of class time. It is strongly advised that if you need to miss more than one class/homework deadline in a row that you contact the instructor to avoid being dropped from the class.
If you feel you must quit the class, please talk with me first. Together we may find a way for you to complete the course successfully. If you quit without officially dropping, you are still graded on all the remaining work, usually resulting in an “F” grade.https://admissions.santarosa.edu/Links to an external site.

Attendance

I expect you to attend regularly.
If for any reason you will be absent, late, or leaving early,please let me know in advance (or as soon after as possible in case of emergency). Any absence without notifying me is unexcused. More than three unexcused absences may result in dismissal from class. After any absence, you are responsible for getting class handouts from the class Web page and notes from a classmate. You might also talk with me about when to turn in any assignments you missed.

Note: Students who fail to attend the first class meeting may be dropped by the instructor.

Tests and Exams

There are 14 online exams that you do as homework, an online midterm, final and skills final/project.

Grading

Grade Only:  A >= 90%, B >= 80%, C >= 70%, D >= 60%

Grade Breakdown in %

ITEM

PERCENT

COMMENTS

Online Chapter Exams

50%

Homework - Using the Assessment Server.  Must be completed within a week of the assignment else points will be deducted.

Online Final Exam

20%

Using the Assessment Server 

Skill-Based Final Exam/Project

20%

Rubric to be distributed prior to the exam

Labs

10%

Labs - Using the Assessment Server.  Must be completed within a week of the assignment else points will be deducted.

Standards of Conduct

Respect
The best way to learn is through active participation; therefore, we respect others when talking by being on-time, listening actively, and by being polite even when we disagree with another’s viewpoint.  Please turn off all electronic devices.  If you use a laptop for note taking, please sit in the front row with the sound off.  No food in class please.
Students who register in SRJC classes are required to abide by the SRJC Student Conduct Standards. Violation of the Standards is basis for referral to the Vice President of Student Services or dismissal from class or from the College. See the Student Code of Conduct page.Links to an external site.

Collaborating on or copying of tests or homework in whole or in part will be considered an act of academic dishonesty and result in a grade of 0 for that test or assignment. Students are encouraged to share information and ideas, but not their work. See these links on Plagiarism:
SRJC Writing Center Lessons on avoiding plagiarism
SRJC's statement on Academic Integrity

PHYSICAL AND MENTAL HEALTH

Should you experience any physical or mental health issues, know that all of us at SRJC care about your well-being. SRJC’s Student Health Services (SHS) has nurse practitioners and mental health therapists available. Confidential sessions are provided via secure Zoom or in-person. Sessions are free for SRJC students taking credit or non-credit classes, and some providers can converse with you in Spanish if you prefer. SHS also has on-site covid rapid testing and vaccinations available also at no cost. To start the process for any type of physical or mental health appointment contact Student Health at 707 527-4445 or email studenthealthservices@santarosa.edu. More information about all that Student Health Services provides is available at shs.santarosa.edu

Special Needs

If you need disability related accommodations for this class, such as a note taker, test taking services, special furniture, etc., please provide the Authorization for Academic Accommodations (AAA letter) from the Disability Resources Department (DRD) to the instructor as soon as possible. You may also speak with the instructor privately during office hours about your accommodations. If you have not received authorization from DRD, it is recommended that you contact them directly.

Disability Resources Department - Links to an external site.
Tel: (707) 527-4278 Santa Rosa
Tel: (707) 778-2491 Petaluma
Email: disabilityinfo@santarosa.edu

Every effort is made to conform to accessibility standards for all instructor-created materials. Students should contact their instructor as soon as possible if they find that they cannot access any course materials. Students with disabilities who believe they need accommodations in this class are encouraged to contact Disability Resources (527-4278).

Useful Links

Cisco Networking Academy - This is where all assignments, lectures, quizzes and tests are

Supplementary Reference Reading - Arranged by chapter Cisco Networking Academy Cisco Online Learning System

NETLAB Login is here.

Note: your username is First initial, Last name with caps for first letter of first name and last name, e.g. SRosen (if you have middle name or initial, then first 3 are used and capped, e.g. EFHutton). The starting temporary password is temp1234, log in and change you password and set your profile.