Course Syllabus
HOSP 80, Introduction to the Hospitality Industry
Section 2516, Fall 2024 Course Syllabus
Course Description
This course is designed to prepare students for careers in hospitality management. A comprehensive examination of the hospitality industry, including hotels, restaurants, clubs, and the travel and tourism sectors. Emphasis on organizational structures, departments, job classifications, and career paths within each sector. Lecture and discussions are enhanced by industry guest speakers and industry visits.
Student Learning Outcomes
Students will be able to:
- Descripe the hospitality industry and its history.
- Compare the major divisions and specializations of the industry.
- Differentiate between 3 different service operations. Objectives:
Upon completion, students will be able to:
- Express an understanding of basic management theory, marketing, and hospitality ethics.
- Discuss travel motivators, emerging travel trends, and the social impact of tourism.
- Describe career opportunities and requirements in the industry.
- Describe the interrelated nature of hospitality and tourism.
- Discuss the needed steps to achieve success in service.
- Describe the benefits and long-term prospects for tourism.
Course Outline of Record (Links to an external site.)
Class Meetings
All material and activities be offered asynchronously, meaning the students can access them anytime
Instructor Contact
Albert Yu
Email: ayu@santarosa.edu
Phone: (707) 527-462
Office Hours: Online 11am-1pm Monday
In Person: PC 681 Tuesdays and Wednesdays 12pm - 1pm. (Starting 9/10/24)
I respond to emails within 24 hours (48 hours on weekends)
Course Web Site
Students will use the Canvas course web site for assignment instructions, submitting assignments, viewing classmates' work, sharing resources, and viewing grades.
Textbook
All Are Welcome: An Introduction to the Hospitality Industry
Required Software
Important Dates
Day Class Begins: 8/19/24
Day Class Ends: 12/13/24
Last Day to Add without instructor's approval: 8/25/24
Last Day to Drop with refund: 9/1/24
Last Day to Add with instructor's approval: 9/8/24
Last Day to Drop without a 'W' symbol: 9/8/24
Last Day to Drop with a 'W' symbol: 11/17/24
Dropping the Class
If you decide to discontinue this course, it is your responsibility to officially drop it. A student may be dropped from any class when that student's absences exceed ten percent (10%) of the total hours of class time. It is strongly advised that if you need to miss more than one class/homework deadline in a row that you contact the instructor to avoid being dropped from the class.
Attendance
For classes that meet online, students who fail to log on and initiate participation by 11:59 p.m. Pacific Time of the first day of the class may be dropped by the instructor.
Pass‐No Pass (P/NP)
You may take this class P/NP. You must decide before the deadline, and add the option online with TLC or file the P/NP form with Admissions and Records. With a grade of C or better, you will get P.
You must file for the P/NP option by . Once you decide to go for P/NP, you cannot change back to a letter grade. If you are taking this course as part of a certificate program, you can probably still take the class P/NP. Check with a counselor to be sure.
Instructor Announcements and Q&A Forum
The instructor will post announcements on the “Instructor Announcements” page in Canvas throughout the semester. Canvas notifies students according to their preferred Notification Preferences. A “Q&A Forum” is also available as a pinned Discussion to ask for assistance of your classmates or of the instructor.
Corporate Ethics and Social Responsibility Analysis 250 points
Event Planning Assignment 250 points
Recreation Agency Assignment 250 points
Destination Assignment 250 points
Cover Letter and Resume 250 points
Discussion Boards 1900 points
Total 3400 points
A - 3060 to 3400
B - 2720 to 3039
C - 2380 to 2719
D - 2040 to 2379
F - 0 to 2039
Late work (includes Discussion Board postings)
Assignments 1 day late will receive 95% credit
Assignments 2 days late will receive 85% credit
Assignments 3 days late will receive 75% credit
Assignments later than 3 days won’t receive any credit
Click the “Grades” link in Canvas to keep track of your grades. I grade once a week and post grades and comments in the Canvas gradebook.
If taking Pass/No Pass you need at least 70% of the total class points and complete the
midterm exam and the final exam to pass the class.
Standards of Conduct
Students who register in SRJC classes are required to abide by the SRJC Student Conduct Standards. Violation of the Standards is basis for referral to the Vice President of Student Services or dismissal from class or from the College. See the Student Code of Conduct page (Links to an external site.).
Collaborating on or copying of tests or homework in whole or in part will be considered an act of academic dishonesty and result in a grade of 0 for that test or assignment. Students are encouraged to share information and ideas, but not their work. See these links on Plagiarism:
SRJC Writing Center Lessons on avoiding plagiarism (Links to an external site.)
SRJC's statement on Academic Integrity (Links to an external site.)
Artificial Intelligence text generators (ChatGPT, Jasper, Bing, etc.) are not acceptable replacements for authorship in this academic setting. The college environment is an excellent training ground for developing your own original thoughts, content generation, and critical thinking skills. While we'll certainly cover how business and hospitality professionals successfully integrate AI into their workflow, using AI to complete your SRJC class assignments is entirely unacceptable. Submitting AI-generated content as your own work is considered plagiarism and will result in a grade of 0 for that assignment. SRJC's statement on Academic Integrity
Special Needs
Every effort is made to conform to accessibility standards for all instructor-created materials. Students should contact their instructor as soon as possible if they find that they cannot access any course materials. Students with disabilities who believe they need accommodations in this class are encouraged to contact Disability Resources (527-4278).
List of assignments
Note to students: the assignments listed below are in alphabetical (not chronological) order. To see them listed by due date, go to Modules.
Assignments Summary:
Course Summary:
| Date | Details | Due |
|---|---|---|