Support for Students Learning Online

For questions about this course in particular, your grades, your enrollment status, or details about assignments, please contact your instructor directly.

Canvas Support

For immediate help with Canvas, call the Canvas Help line at (844) 698-7484. Also click on the ? at the bottom left of the screen for more Canvas support options. Click "Search the Canvas Guides" for answers to commonly asked questions about Canvas.

Technical Support

SRJC's Information Technology Department provides technical support for studentscovering general topics such as student email, campus WiFi, computer labs, the student portal (myCubby), etc. The Maggini computer lab provides drop-in face-to-face support for students with topics such as how to get a student email account, how to register for an online class, where your online class website is located, how to find your class homepage, how to contact your instructor, etc.

Tutoring

You can access online tutoring by logging into your portal (myCubby) and clicking on the "SmartThinking" links (see screen shot here). An outstanding Writing Center Links to an external site. is also available at SRJC.