Description:

In this chapter, you will be introduced to communication in the workplace, verbal and nonverbal communication, and communication styles. Please take the time to review the information and assignments in this module before you begin working on the assignments; consider the time you spend as your "class time". For this module your assignments are to complete case study 3, test 2 and weekly discussion.

Note about textbook/readings: For this module, we will be using the Human Relations textbook by Laura Portolese, Flatworld publishing. We will use this textbook throughout the rest of the course so here is a pdf copy of the complete textbook:

Human Relations, Portolese, Flatworld Publishing, pdf

Reading/Viewing:

Read: Communicate Effectively, chapter 4, begins on page 94, Portolese text)

View: Communications Lecture

Communications Lecture Slides

10 Ways to Have a Better Conversation at Work(for discussion assignment)

Assignments:

Discussion: How to have a better conversation at Work, due: July 8

Case study 3, due: July 8

Test 2 due: July 8