Social media disinformation is meant to be deceptive and can spread quickly. Here are some ways to spot it.
Fake news is not new, but the rate at which it can spread is. Many people have a hard time sorting real news from fake news on the internet, causing confusion.
One example of how quickly disinformation can spread is the conflict in the Ukraine. As part of its war efforts, Russia deployed another powerful weapon -- disinformation. Russia built a digital barricade to prevent its citizens from accessing information, cutting them off from the rest of the world. Instead, Russian citizens must rely on the information their authorities permit. The free and open internet does not exist in Russia.
One of the main problems with this digital barricade is the spreading of disinformation. Russians receive false informationLinks to an external site., such as the assertion that Ukraine is the aggressor in this conflict. This digital isolation enables Russia to clamp down on information not following the government line. Russia recently passed a censorship law preventing journalists, websites and other sources from publishing what government authorities deem as disinformation.
Social media is becoming a more common way for readers to get their news and information. However, not all information on these sites can be trusted. Disinformation can cause mistrust, as its main goal is deception. Disinformation can spread through bots, bias, sharing and hackers. Keep reading to learn 10 ways to spot disinformation on social media.
What is fake news?
Fake news is articles that are intentionally false and designed to manipulate the readers' perceptions of events, facts, news and statements. The information looks like news but either cannot be verified or did not happen. This fabricated information often mimics the real news media, without credibility and accuracy.
Some things that make a news story fake include:
unverifiable information
pieces written by nonexperts
information not found on other sites
information that comes from a fake site
stories that appeal to emotions instead of stating facts
Categories of fake news include:
Clickbait. This uses exaggerated, questionable or misleading headlines, images or social media descriptions to generate web traffic. These stories are deliberately fabricated to attract readers.
Propaganda. This spreads information, rumors or ideas to harm an institution, country, group of people or individual -- typically for political gain.
Imposter content. This impersonates general news sites to contain made-up stories to deceive readers.
Biased/slanted news. This attracts readers to confirm their own biases and beliefs.
Satire. This creates fake news stories for parody and entertainment.
State-sponsored news. This operates under government control to create and spread disinformation to residents.
Misleading headlines. These stories may not be completely false but are distorted with misleading headlines and small snippets displayed in newsfeeds.
Fake news is harmful because it can create misunderstanding and confusion on important issues. Spreading false information can intensify social conflict and stir up controversy. These stories can also cause mistrust.
Fake news is harmful because it can create misunderstanding and confusion on important issues.
What contributes to disinformation?
Fake news spreads more rapidly than other news because it appeals to the emotions, grabbing attention. Here are some ways disinformation spreads on social media:
Continuous sharing. It's easy to share and "like" content on social media. The number of people that see this content increases each time a user shares it with their social network.
Recommendation engines. Social media platforms and search engines also provide readers with personalized recommendations based on past preferences and search history. This further contributes to who sees fake news.
Engagement metrics. Social media feeds prioritize content using engagement metrics, including how often readers share or like stories. However, accuracy is not a factor.
Hackers. These people can plant stories into real media news outlets, appearing as though they are from reliable sources. For example, Ukrainian officials reportedLinks to an external site. hackers broke into government websites and posted false news about a peace treaty.
Trolls. Fake news can also appear in the comments of reputable articles. TrollsLinks to an external site. deliberately post to upset and start arguments with other readers. They are sometimes paid for political reasons, which can play a part in spreading fake news.
Misinformation vs. disinformation
Misinformation and disinformation are two terms that can be used interchangeably -- however, they do have different meanings and intent.
Misinformation is inaccurate information shared without any intention to cause harm. Misinformation can be shared unintentionally either due to lack of knowledge or understanding of the topic. Typically, people spread misinformation unknowingly because they believe it to be true.
Disinformation is spread to deceive deliberately. Typically, there is an objective to disinformation. For example, some of the most profound disinformation posts revolve around the government such as the Russian’s government disinformation campaigns on its war with Ukraine to get public support. They post information they want people to believe that is not true.
10 ways to spot disinformation on social media
The first step of fighting the spread of disinformation on social media is to identify fake news. It's best to double-check before sharing with others. Here are 10 tips to recognize fake news and identify disinformation.
Check other reliable sources
Search other reputable news site and outlets to see if they are reporting on this story. Check for credible sources cited within the story. Credible, professional news agencies have strict editorial guidelines for fact-checking an article.
Check the source of the information
If this story is from an unknown source, do some research. Examine the web address of the page and look for strange domains other than".com" -- such as ".infonet" or ".offer." Check for any spelling errors of the company name in the URL address.Consider the reputation of the source and their expertise on the matter. Bad actors may create webpages to mimic professional sites to spread fake news. When in doubt, go to the home page of the organization and check for the same information. For example, if a story looks like it is from the U.S. Centers for Disease Control and Prevention (CDC), go to the CDC's secured website and search for that information to verify it.
3. Look at the author
Perform a search on the author. Check for credibility, how many followers they have and how long the account has been active.Scan other posts to determine if they have bot behaviors, such as posting at all times of the day and from various parts of the world. Check for qualities such as a username with numbers and suspicious links in the author's bio. If the content is retweeted from other accounts and has highly polarized political content, it is likely a fake bot account.
4. Search the profile photo
In addition to looking at the author's information and credibility, check their profile picture. Complete a reverse image search of profile photo on Google Reverse Image SearchLinks to an external site.. Make sure the image is not a stock image or a celebrity. If the image doesn't appear to be original, then the article is likely not reliable because it is anonymous.
5. Read beyond the headline
Think about if the story sounds unrealistic or too good to be true. A credible story has plenty of facts conveyed with expert quotes, official statistics and survey data. It can also have eyewitness accounts.If there are not detailed or consistent facts beyond the headline, question the information. Look for evidence to support that the event really happened. Make sure facts are not solely used to back up a certain viewpoint.
6. Develop a critical mindset
Don't let personal beliefs cloud judgment. Biases can influence how someone responds to an article. Social media platforms suggest stories that match a person's interests, opinions and browsing habits.Don't let emotions influence views on the story. Look at a story critically and rationally. If the story is trying to persuade the reader or send readers to another site, it is probably fake news.
7. Determine if it is a joke
Satirical websites make the story a parody or a joke. Check the website to see if they consistently post funny stories and if they are known for satire. One such site known for doing this is The Onion.
8. Watch for sponsored content
Look at the top of the content for "sponsored content" or a similar designation. These stories often have catchy photos and appear to link to other news stories. They are ads designed to reach the reader's emotions.Check the page and look for such labels as "paid sponsor" or "advertisement." These articles are baiting readers into buying something, whether they are legitimate or deceitful. Some of these sites may also take users to malicious sites to install malwareLinks to an external site.. Malware can steal data from devices, causing hardware failure, or make a computer or system network inoperable.
9. Use a fact-checking site
Fact-checking sites can also help determine if the news is credible or fake. These sites use independent fact checkers to review and research the accuracy of the information by checking reputable media sources. They are often part of larger news outlets that identify incorrect facts and statements. Popular fact-checking sites include:
SnopesLinks to an external site.. This is one of the oldest and most popular debunking sites on the internet that focuses on news stories, urban legends and memes. The independent fact-checkers cite all sources at the end of the debunking.
Modern editing software makes it easy to create fake images that look real. Look for shadows or jagged edges in the photo. Google Reverse Image Search is another way to check the image to see where it originated and if it's altered.
What are social networks doing to combat disinformation?
Social media platforms are cracking down on false information. In October 2023, the Israel-Hamas war took center stage on social media as disinformation started to spread quickly, and social media platforms are taking precautions.
Israel-Hamas war
Platforms issued statements about how they are handling disinformation on the war, which may be used to incite hate and violence. Here is what some social platforms released:
TikTok. TikTok released a statementLinks to an external site. that said it launched a command center to manage safety globally. The company plans to improve the software to detect and remove any graphic or violent content, and it also hired Arabic and Hebrew linguists to moderate content.
Facebook and Instagram. Facebook and Instagram parent company Meta statedLinks to an external site. they launched a special operations center with experts who speak Arabic and Hebrew to monitor content. They also lowered their threshold and rules for posting content to prevent questionable content.
X. X announcedLinks to an external site. it increased resources for the crisis and is monitoring content around the clock, especially content about hostages.
Telegram. The messaging app Telegram restricted Hamas-operated channels or those channels closely associated with the militant’s war group. These channels are no longer accessible to Telegram users.
Regular moderations to prevent disinformation
Facebook runs two initiatives to address the general rise of disinformation. News Integrity InitiativeLinks to an external site. and Facebook Journalism ProjectLinks to an external site. highlight problems with fake news and spread awareness. The organization also takes actions against pages and individuals that share fake news and remove them from the site.Instagram and Facebook have a new "false information" label to combat disinformation. Third-party fact checkers review and identify potential false claims and posts. If this team determines this information is untrue, they flag it with a label to notify social media users it contains misinformation. When readers want to view a post with this label, they must click an acknowledgement that says the information is not true. If they try to share this information, they get a warning they are about to share false information.Twitter released a statementLinks to an external site. that it does not tolerate disinformation. They have suspended accounts for manipulative or spammy actions.LinkedIn also encourages usersLinks to an external site. to report any disinformation. If the review deems the information false, LinkedIn will remove the post. LinkedIn has a strict user agreement, and if users do not comply, they will be removed.To fight fake news on social media, users must first recognize what is false. If the user deems the information as fake news, it's best to report it to the platform.
A survey by YouTube found that 65 percent of younger internet users consider themselves as video content creators, a generational shift in online life.
By Taylor Lorenz. June 27, 2024 at 12:00 p.m. EDT
(Washington Post illustration; iStock)
For the first two decades of the social internet, lurkers ruled. Among Gen Z, they’re in the minority, according to survey data from YouTube.
Tech industry insiders used to cite a rule of thumb stating that only one in ten of an online community’s users generally post new content, with the masses logging on only to consume images, video or other updates. Now younger generations are flipping that divide, a survey by the video platform said.
YouTube found that 65 percent of Gen Z, which it defined as people between the ages of 14 and 24, describe themselves as video content creators — making lurkers a minority.The finding came from responses from 350 members of Gen Z in the U.S., out of a wider survey that asked thousands of people about how they spend time online, including whether they consider themselves video creators. YouTube did the survey in partnership with research firm SmithGeiger, as part of its annualreportLinks to an external site.on trends on the platform.
YouTube’s report says that after watching videos online, many members of Gen Z respond with videos of their own, uploading their own commentary, reaction videos, deep dives into content posted by others and more. This kind of interaction often develops in response to videos on pop culture topics such as “RuPaul’s Drag Race” or the Fallout video game series. Fan-created content can win more watch time than the original source material, the report says.
“It’s exciting to witness how Gen Z is evolving fandom,” Kevin Allocca, YouTube’s global director of Culture & Trends, said in a statement. “They’re actively moving audience behavior from passive viewing to finding and adding their voices to a unique content ‘dialogue.’”
TikTok’s popularization of short-form video has driven the rise of that new,more participatory era of the internet. The app gave a generation of young people access to easy-to-use mobile video editing tools, allowing amateurs to create compelling video content. TikTok’s duet and stitch features, which allow users to easily react and respond to other videos, can encourage lurkers to become content creators.
YouTube and Instagram have responded by launching their own short-form video competitors and new editing tools, for example, to quickly search for and add audio tracks to a clip. YouTube Shorts launched in 2021 and the company says that content on the service has collectively earned trillions of views. It has given birth to cultural phenomena like Skibidi Toilet, amind-bending animated seriesLinks to an external site.that has billions of views on Shorts.
Pew Research CenterreportedLinks to an external site.late last year that YouTube and TikTok are the top social media services among U.S. teens, based on a survey of 1,453 13- to 17-year-olds. YouTube was most-used overall, but both had devoted followings. Pew found that 16 percent of teens said they use YouTube “almost constantly,” with 17 percent saying the same about TikTok.
“Video is now the language of the internet,” said Brendan Gahan, co-founder and CEO of Creator Authority, an influencer marketing agency. The format has dominated social media consumption in recent years. Now shorter formats and slick editing tools are empowering more consumers to adopt that lingua franca. “You’ve got a production studio in the palm of your hand,” Gahan said.
However, Gahan adds that as more social media users become creators not lurkers, competition for eyeballs could become more fierce. “It’s the most aspirational job for Gen Z today and the barrier to entry is so low,” he said. “It will become more and more competitive to build an audience.”
Jasmine Enberg, principal analyst for social media at Emarketer, a research and analysis firm, said that YouTube’s data fits with trends she is seeing online. Marketers have noticed too, and are increasingly trying to work commercial messages into the user-generated video commentary and conversation forming online.
Enberg said this is causing some young people to become less trusting of online content and to turn more to information, recommendations and commentary from Gen Z peers. “There is a lack of trust in some of the more traditional media sources,” she said. “They’re turning to people like them to be able to understand and analyze things that they see in the news or in society, pop culture or entertainment.”
The gaming industry is about to undergo significant transformations in the next 3-4 years, thanks to the recent launches of PS5 and Xbox Series X.
But, next-gen hardware is just one aspect of the pivotal trends shaping the gaming industry in 2024. Indeed, there are other noteworthy trends that anyone involved in or covering the video game industry should pay close attention to.
The gaming industry is all set to catapult into 2024 with new gaming trends, developments, and advancing technologies.
It is not hard to believe that the video game industry is growing by leaps and bounds, maintaining its status as one of the most lucrative industries. Both commercially and technically, the industry has surpassed every benchmark.
Technological trends like immersive technologies (AR, VR, MR) have encouraged people to incline toward mobile gaming. On the other hand, the rise of streaming video games is the primary reason behind the dramatic boom of 3D game developmentLinks to an external site..
With keeping all the glories of existing gaming trends, some new 3D video game trends are just around the corner. So, let's pile up all the current and potential 3D video game trends that will steal gamers' hearts worldwide in 2023.
AR and VR in Gaming
In terms of offering an immersive first-person video game playing experience, Augmented and Virtual Reality gaming have barely any alternative. The advent of Pokemon Go gave rise to AR gaming's overnight popularity.
MOBA (Multiplayer Online Battle Arena) games like Leagues of Legends and Dota 2 are likely to receive augmented reality upgrades, taking MOBA gaming to the next level.
Moreover, the MMORPG genre will significantly benefit from Virtual Reality integration. Imagine stepping into an environment like the world of Warcraft that is completely VR, making it feel like you are teleported into a different world.
The AR and VR video game market will hit $ 11.0 billion by 2026. The growth follows an 18.5% CAGR from 2021 to 2026. (Industry ARC)
Integration of AR and virtual reality solutions in mobile and wearable devices and people's craving for immersive gaming experiences propel this growth. As per The Economist, the VR headset price will drop in the coming years.
The VR gaming devices like VR headsets, hand controllers, etc., allow the players to get an interactive gaming experience.
Opposite to being fully immersed in a VR game, AR overlays digital objects and sounds onto the real environment of the gamer. It is what makes the format even more engaging and accessible. The rise of smartphone penetration has helped game developers tap into AR as a storytelling medium.
Generative AI in Gaming
In 2024, the gaming space will start seeing the impacts of Generative AI. Generative AI's ability to transform players' experience, creating believable characters who can interact with players without reading from scripts or creating whole new content depending on the player's behavior merely by employing real-time generative AI during gameplay.
The dynamic and responsive nature of Generative AI leverages exclusive language models for players to interact on the fly. In simple terms, generative AI games have the ability to create content based on the player's implicit and explicit actions, from instantly generating new elements to levels to in-game characters interacting in human-like discussions.
These instances portray a new paradigm of player personalization and game interaction, a departure from anything the world has seen so far.
Competitive Multiplayer Mobile Gaming
The previous year has witnessed the transformation of competitive multiplayer mobile games into a rage. With eSports turning into a global phenomenon and the rapid popularity of games like PUBG Mobile, Multiplayer mobile games have proved themselves a prominent gaming trend of 2023 and will continue to dominate lion’s share in 2024 and ahead.
Additionally, multiplayer formats keep gamers engaged through social interaction and a sense of achievement over other players. More and more gamers are enthusiastic to make in-app purchases and pay just to stay in the game.
In 2024, the trend of multiplayer video games hasn’t stopped growing.
Fitness Gaming
Gone are the days when people thought video games were for lazy people who did not like to stay active. Recently, video games can make you sweat and burn calories, helping you get into shape. Yes, we are talking about fitness gaming.
The effectiveness of fitness gaming is far-reaching, and day by day, people are leaning forward more toward fitness gaming. Fitness gaming or Active Video Games (AVG) have been around for quite some time. But, it is undergoing a recent surge in popularity and growth.
VR fitness gaming is gaining traction as its employs a 3D environment and offers users a feeling of being physically present in a fitness center or a gym while doing exercise.
So, fitness gaming is indeed a new frontier in the video game world and one of the most prominent 3D video game trends in 2024.
New Platforms for PC Gaming
When new gaming frontiers are popping up on the surface, many people think that the days of PC gaming are at the brink. However, this thought is utterly wrong. PC gaming has cemented its footsteps with all of its glory and is showing no sign of stopping in 2024.
The PC gaming market worldwide will touch $31.52 Billion by 2028. (Globe News Wire)
For years Steam has been there as the most preferred PC gaming platform. But new kids on the block are approaching to give Steam tough competition. Due to its enormous collection of recent releases and classic titles, the digital distribution network GOG is becoming increasingly popular among gamers.
Along with Origin, UPlay, and other platforms, Epic Games Store, the people behind Fortnite, is another to keep an eye on. Another online gaming platform Roblox, which has paved the way to a massive spurt in indie games, is another trend to watch out for.
Blockchain-Based Gaming Trends 2023
Blockchain-enabled video games have changed the rules by transforming gaming into a sector with many exploration opportunities. Blockchains use powerful data encryption technologies to prevent hackers from modifying or destroying an online transaction.
The Blockchain video game market potential is quite overwhelming.
By 2025, the market-value of in-game purchases is predicted to surpass $74.4 billion.(Statista)
Gaming could gain benefits from this technology in making in-game purchases safer. As an expert blockchain development companyLinks to an external site., EDIIIE is helping startups and enterprise businesses to adopt blockchain technologies in their business model to solve real-world problems.
Apart from opening safer and newer territories for developers, blockchains will allow greater control for the players to move from Play-to-win towards play-to-earnLinks to an external site.. Additionally, blockchain is a revolutionary platform to create and store in-game assets.
It has been one of the prominent 3D video game trends to watch out for in 2022! It will stand at the tipping point of the video game industry trend in 2023.
Esports
A person can earn from playing video games. It was a matter of laughingstock or scorn during the 90s'. And now, the world is witnessing NFT video games and Esports, aiding individual gamers and enterprises to earn and grow revenue. Esports is growing into a booming global industry where skilled video gamers play competitively.
Similar to conventional sports competition in games like football, basketball, cricket, Etc., Esports encircles competitions across a range of video games.
The Esports industry is gaining popularity exceedingly that giant international companies are dipping their toes in the Esports gaming industry. The 2022 Asian Games was the trailblazer to introduce Esports.
Eventually, Esports will get recognition as an Olympic sport. It has already amused a large base of audience.
The debut of video games in the metaverse is already hype. Many game studios have already initiated carving out their first and best shot in metaverse gaming. The implementation of metaverse game developmentLinks to an external site. in various sectors is growing day by day.
The video game industry is not out of it. Metaverse gaming is one of the most prominent gaming trends of 2023 and shows no sign of stopping.
The metaverse video game market will reach 710.21 billion by 2027. (Global Market Estimates)
Whether centralized or decentralized, metaverse video games are undoubtedly becoming sensations among gamers. And the market prediction reflects that this sensation will last long beyond 2023.
Metaverse offers a more immersive and engaging gaming experience than traditional games. In a metaverse, players can create their own avatars, explore vast virtual worlds, and interact with other players in real-time. This creates a sense of community and social interaction that can be lacking in traditional games.
Metaverse also offers a more immersive and engaging gaming experience than traditional games. In a metaverse, players can create their own avatars, explore vast virtual worlds, and interact with other players in real-time.
This creates a sense of community and social interaction that can be lacking in traditional games.
Cloud and Streaming Video Games
Gaming as a Service (Gaas) or cloud gaming is a revolution in the making that could redefine the entertainment and gaming industryLinks to an external site.. Completely eliminating the need for high-end and expensive hardware, cloud gaming will enable remote access to gaming content.
With 5G almost on the verge of redefining internet speed, the gaming world is likely to experience a reduced dependency on purchasing games. Streaming games has curated a place in 2023 and is all set to have a lion’s share in the next few years. Furthermore, this will eliminate the need for periodic downloads and encourage large-scale multiplayer gaming.
The Future of the Gaming
These were some of the most significant 3D video gaming trends of 2023 that are likely to inflate as technology penetrates. 2023 will shape a prosperous year of gaming since 2017.
There will be 3.32 billion mobile gamers around the world by 2024. (Exploding Topics)
Overall, the video game market is always in motion, parallel to technological evolution and people's evolving gameplay choices. Additionally, the rising competition among developers will also be a critical factor that will propel the gaming experience.
At the center of these bustling innovations happening in 2024 will be EDIIIE (Experts in designing Innovative, Interactive, and Immersive experiences). We are a team of experts dedicated to envisioning, planning, and developing dynamic game interfaces, basis the interests and perceptions of gamers.
‘Privacy nihilism’ plagues many who believe it’s simply too difficult to protect personal data on the internet
By AJ Dellinger. June 01, 2023 at 5:00 am PDT
KEY TAKEAWAYS
While fewer than 2 in 5 social media users trust social media companies with their personal information, just 1 in 5 say they have quit a platform in the past 12 months.
Data privacy concerns weigh on most social media users, but about 3 in 4 who have distrust in social media companies to protect their data say it’s too difficult to protect data online regardless of what platforms and services they use.
Just 2 in 5 social media users say they are willing to allow access to their data in exchange for personalized content, while 3 in 5 are willing to give up information to stay connected with friends and loved ones or get discounts on products.
The social media era of the internet has introduced many to the phrase, “if you’re not paying for the product, you are the productLinks to an external site..” The expression captures the trade-off that most online platforms ask users to make: In exchange for the service provided free of charge, the company will collect user data that will be sold and used for a number of purposes including targeted advertising.
That exchange may be working less for social media users than it once did. A Morning Consult surveyLinks to an external site. found just 38% of users trust social media platforms with their personal information, and many believe that the online experience would improve without data collection — but a relatively small share of users have quit social media, pointing to the convenience it provides and the challenges to ensuring personal privacy.
Social media companies like Meta Platforms Inc. — the owner of Facebook and Instagram — as well as Twitter Inc., TikTok parent company ByteDance Ltd. and Snap Inc. have almost all encountered the same issue: a business model that requires monetizing user data in order to continue operating.
“The business models they have put together have been that they offer the service first, but they don't know how to keep the servers running, so they start using advertising and other information collecting as a way to pay for the service that they provide us,” said Jon Callas, director of public interest technology at the Electronic Frontier Foundation. “Social media is something that many people depend upon. The way that you're paying for it is through your information, and there isn't an alternative.”
Sara Collins, senior policy counsel at Public Knowledge, said there is a value proposition in this exchange for most people.
“I don't think that data collection, when it's reasonably necessary to provide a service, is inherently harmful,” she said. “It's just that we have incentivized companies to collect as much data as possible to try to maximize profit in as many different streams as possible.”
It may also be core to the industry’s current trust problem. Morning Consult found that more than half of social media users do not trust social media platforms to protect the privacy of their online data — the largest level of distrust among all industries included in the survey.
“Americans are forced into an unequal negotiation with these digital platforms every time they log on: they can either stay connected in a digital world or preserve their privacy,” Sen. Michael Bennet (D-Colo.) — a member of the Senate Intelligence Committee and cosponsor of the Data Care ActLinks to an external site., which would require online services to safeguard personal information and prevent the misuse of user data — said in an email to Morning Consult. “This paradox is unique to Big Tech — we don’t ask consumers to test the safety of the medications they take, or inspect the airplanes they fly on.”
Platforms have staying power despite users’ trust issues
More than 4 in 5 social media users said they trust themselves with their own data — significantly higher than any company or institution. There may be a perceived contradiction in that level of self-trust, considering most people willingly surrender their information to companies and platforms they do not trust with it. But, as Collins pointed out, people often do not expect the extent to which their data is being collected and used.
“I often think about the BetterHelpLinks to an external site. and GoodRxLinks to an external site. settlements with the Federal Trade Commission. They were selling really sensitive information to do advertising,” she said. “If someone's using an online therapy service, you're not expecting your status of using that service and what you're getting treatment for to suddenly be like fodder for anyone who wants to advertise to you.”
While users worry about the ways social media companies access and monetize their personal data, it’s proven difficult for most people to walk away from these platforms: Just 1 in 5 social media users say they have quit a platform in the past 12 months.
Of those who have moved on from a platform, one of the biggest reasons is a distrust for how the company handles personal data: Nearly 3 in 4 people attribute that lack of trust as a contributing factor for leaving, with 45% expressing that issue as a major reason for their decision to leave.
Callas said that part of the distrust stems from a lack of transparency.
“We don't really know what the threat is, and this is part of the personal anxiety issue,” he said. “We don't really know how much people are abusing our privacy, and there's no way for us to measure it.”
Matt Schruers, president of the Computer and Communications Industry Association, said that the decision of some users to leave platforms over privacy concerns is part of what encourages the market to offer more protection. “Companies compete on a range of features, including protecting and safeguarding consumer data, and people can choose services that match their needs.”
“Just as user preferences with respect to content incentivize digital services to maintain strong digital trust and safety practices,” Schruers added, “user preferences with respect to privacy incentivize digital services to protect and safeguard consumer data.”
Privacy-centric alternatives, particularly to social media services, are still few and far between. Collins noted that “the entire internet ecosystem operates, at least to some degree, on selling data and collecting data. You as a person cannot fight a system problem, at least not particularly effectively. It's just too hard to do.”
She recommended lawmakers create “rules of the road,” a baseline that better establishes what can be collected and for what purpose it can be used. “What the free market has carved out is not working,” she said.
Bennet suggested a new agency to oversee the industry: “In the past, Congress has recognized the need for dedicated regulators, like the FDA or FAA, to protect consumers and preserve the public interest. It is Congress’ responsibility to weigh in on consumers’ behalf, and that’s why we need a new federal agency to oversee digital platforms.”
Social media users throwing in the towel on privacy protections
The majority of social media users — even those who expressed concern about how social media companies collect and use data — have continued to use platforms that collect and monetize their personal information. The reasons, according to the Morning Consult survey, stem largely from a sense that the idea of digital privacy is too far gone.
About 3 in 4 social media users who have distrust in social media companies to protect their data cited the feeling that it is too difficult to protect their personal data on the internet regardless of what services they do or don’t use as a reason for remaining on platforms they may not trust. About 7 in 10 said their data already does not feel private.
Collins disagreed: “I don't think we're too far gone,” she said, but acknowledged that it feels challenging to feel protected online. “Trying to stay privacy-protective on your end while still using apps and services is just hard to do. It requires quite a bit of time commitment, and most people just don't have that kind of time to devote to trying to fix a problem that they have very little control over.”
Callas called the sense expressed by some to be a form of “privacy nihilism” and said it is “exactly what gets us into more trouble.” He noted that most data collected for targeted advertising tends to be useful for only a short period of time and decays rapidlyLinks to an external site..
Because of that, Callas said users have the ability to get out, at least to some degree, at any time by starting to use tools like ad and tracker blockers.
“They want to know what you're doing now, not what you did 10 years ago — even a year ago is practically useless to them,” he said. “It is not something where you can never escape it; the door is unlocked, all we have to do is open it.”
Those smaller fights — making the decision to manage your data more intentionally and use tools that prevent the collection of some information — are perhaps more feasible for the average person than ditching a platform altogether.
“No social media platform has great data practices but social media does have some value, so what is the alternative?” Collins said. “You have to opt out of entire swathes of the internet. And that's just not fair, and frankly, not practical for most people.”
She noted social media in particular presents a unique challenge for people to quit because of the social aspect of it. “Social media only works if other people are on it,” she said. “You don’t want just anybody” on the platform; “you want people in your network there.”
Morning Consult found more than half of social media users who have distrust in social media companies to protect their data cited wanting to feel included on the platforms their friends and family already use as a reason for continuing to use social media even when they do not trust the companies that operate them.
Despite trust issues, many people are still willing to make trade-offs in order to get certain benefits. However, the promise of personalized content is the least appealing option among all social media users, with just 2 in 5 saying they are willing to allow access to their data for this purpose.
This remains one of the primary exchanges that social media companies promote. The calling card for TikTok, for instance, is its algorithmLinks to an external site. that provides users with content tailored to their interestsLinks to an external site.. While younger users are more likely to express interest in this type of content, still fewer than half of Gen Zers were interested in this trade-off.
“They want us to consent to them collecting the data, and so they're pitching us personalization,” Callas said. He called it a “sugar-coated” explanation for what is really happening: Companies collect data and try to convince users that is what they actually want.
Users are still largely willing to surrender some privacy for connectivity: 61% said they would trade access to their personal data in order to stay connected with friends and loved ones, and a nearly equal share said they would make the trade-off for discounts and free shopping. More than half said they would do it for location-specific services, including online ordering and delivery.
While social media users remain willing to give up access to their data for services and features they deem worthwhile, a majority of them believe that the online experience would either improve or stay the same if data collection practices came to an end.
At least 35% of people who use major social network platforms like Facebook, Instagram, Twitter and TikTok believe their experience would get better if their personal information weren’t collected.
“If we look at the very basic things that ad tech is trying to do: I never see an ad for a thing that I want, before I buy it. I often see the ad for something after I buy it,” Callas said. “That is proof to me that this is in fact not a better experience.”
There may similarly be a sense among advertisers that the value proposition of data collection is falling short: A 2019 study found that publishers make just 4% more on targeted advertisementsLinks to an external site. than non-targeted alternatives while contributing to a sense among users that they are getting a worse overall experience.
As users embrace tracker blockers and ad blockers, including those built into systems like iOS, Callas suggested that companies that collect and monetize user information consider that these tools exist because many people are unhappy with the way the exchange is being conducted.
“They need to really rethink how they interact with us,” he said.
Flashcards - Online and Mobile Media Flashcards - Social Media & Video Games