Support for Students
For questions about this course in particular, your grades, your enrollment status, or details about assignments, please contact your instructor directly.
Canvas Support
For help with Canvas, click on the ? at the bottom left of the screen for Canvas support options. For immediate help, call the Canvas Support Hotline or search the Canvas Guides for answers to commonly asked questions about Canvas.
Student Services
SRJC Student Services offers a comprehensive array of student services programs to support each student's educational success. The Online Student Services page is your first stop for resources to support your needs with this course.
The SRJC Student Services provides an Online Readiness and Resource Orientation to prepare you for your online class and support you throughout the semester. Click here to learn more and enroll in the Online Readiness and Resource Orientation.
Apply for Crisis Financial Assistance - for money help
Basic Needs – Student Resource Center supports meeting student needs for food, housing, transportation, and much more
Accessing Online Student Services - for help finding resources
Technical Support
SRJC's Information Technology Department provides technical support for students covering general topics such as student email, campus WiFi, computer labs, the student portal (myCubby), etc. The Maggini computer lab provides drop-in face-to-face support for students with topics such as how to get a student email account, how to register for an online class, where your online class website is located, how to find your class homepage, how to contact your instructor, etc.
Tutoring
- You can access 10 FREE online tutoring hours 24/7 through NetTutor.
- The Writing Center offers FREE, individual assistance for any writing assignment you have in any class.
- The Online Writing Center is open :
- Mondays: 9:00am-4:00pm
- Tuesdays: 9:00am-6:00pm
- Wednesdays: 9:00am-6:00pm
- Thursdays: 9:00am-4:00pm
- Fridays: 9:30am-11:30pm
- Saturdays: 1:00pm-4:00pm
- Learn more at the English Department Online Writing Center page, or book an appointment now at the Online Writing Center Links to an external site..
- The Online Writing Center is open :
- The FREE SRJC Tutorial Center is another great option.
- Live drop-in tutoring is available during Fall 2022 term starting August 15th:
- Monday – Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM - 6:00 PM
- Friday 10:00 AM – 4:00 PM
- Drop-In Live Tutoring - Will connect you with a tutor
- Virtual Front Desk - Will connect you with tutorial center staff available for questions during our hours of operations
- Step-by-step guide on how to access us.
- Online Tutoring at SRJC video
Links to an external site.
- Live drop-in tutoring is available during Fall 2022 term starting August 15th:
SRJC Libraries
The SRJC Libraries create access to quality resources and instruct students in research skills. Also see the Help + Support Library page to get real-time support.
You can borrow materials from the library, including textbooks, calculators, hotspots, and laptops: Curbside Services
The Santa Rosa and Petaluma libraries will have in person hours this semester. Check out their website for information.
Student groups
Student groups are a great way to find likeminded community and friends. A support network is so helpful for success.
Here is a list of active student clubs and their meeting times: Student Clubs