Description:

What is a hospitality manager's most difficult task? Many believe it is finding, maintaining, and retaining a qualified, service-oriented staff.

Purpose:

This week's module will cover: employee selection, discrimination in the selection process, verification of eligibility to work, and the employment relationship.

What to gain:

Legally selecting and managing a staff can be a very challenging task in today's complex world of laws and regulations. As you read through this week's chapter be sure to focus on the following questions.

How do you utilize job descriptions, qualifications, and other tools to legally select employees?
What classes of workers are protected under the law?
What is the procedure for verifying the work eligibility of potential employees before offering them employment?

Be sure to take notes on what you read as these will be helpful as you complete activities for this week.

Upcoming activities:

This week will have a discussion board on the Equal Opportunity Commission (EOC), Chapter 7 quiz, and assignment about human resources.