Gleim Support
Canvas and Technical Support
Student Services
Tutoring
College Libraries
College Buys

Gleim Support

Gleim provides individualized personal counseling support services and technical support services. Please review the information carefully before you decide to contact Gleim.

Gleim Personal Counseling Support

Students should reach out to Gleim personal counselors on a regular basis. Gleim personal counselors are experienced, knowledgeable experts who can advise students on everything from how much study time students need to which part to take first. They can also answer any questions students might have about the exam process or the exam itself.

Gleim personal counselors will:

Work with you to create a personalized study plan.
Make sure that you set the right goals and detail each step to achieve those goals.
Provide encouragement, instill confidence, and ensure your success. They are with you every step of the way.
Provide encouragement, instill confidence, and ensure your success. They are with you every step of the way.

Gleim personal counselors can be reached by phone or via email:

By calling 800-874-5346 ext. 498 or 352-375-0772 ext. 498.
Via email to personalcounselor@gleim.com.

Gleim Technical Support

Please note that I will be unable to help you with any technical issues. If you are experiencing technical difficulties with Gleim, please do one of the following:

Email Gleim at support@gleim.com.
Call Gleim at at 800-874-5346 or at 352-375-0772.

Canvas and Technical Support

If you need assistance with Canvas, you are strongly encouraged to view the videos contained in "How to..." Canvas Orientation.

Canvas Support

For help with Canvas, click on the ? at the bottom left of the screen for Canvas support options. For immediate help, call the Canvas Support Hotline or search the Canvas Guides for answers to commonly asked questions about Canvas.

Technical Support

SRJC's Information Technology Department provides technical support for studentsLinks to an external site. covering general topics such as student email, campus WiFi, computer labs, the student portal (myCubby), etc. The Maggini computer labLinks to an external site. provides drop-in face-to-face support for studentsLinks to an external site. with topics such as how to get a student email account, how to register for an online class, where your online class website is located, how to find your class homepage, how to contact your instructor, etc.

Student Services

SRJC Student ServicesLinks to an external site. offers a comprehensive array of student services programs to support each student's educational success. The Online Student ServicesLinks to an external site. page is your first stop for resources to support your needs with this course.

The SRJC Student Services provides an Online Readiness and Resource Orientation to prepare you for your online class and support you throughout the semester. Click here to learn more and enroll in the Online Readiness and Resource OrientationLinks to an external site..

Tutoring

You can access 10 FREE online tutoring hours 24/7 through NetTutorLinks to an external site..
The Writing CenterLinks to an external site. offers FREE, individual assistance for any writing assignment you have in any class.
The FREE SRJC Tutorial CenterLinks to an external site. is another great option.

College Libraries

The SRJC LibrariesLinks to an external site. create access to quality resources and instruct students in research skills. Also see the Online Learning LibGuideLinks to an external site. for information and resources for successful online learning and research.

College Buys

As an SRJC student, you have access to 4G LTE Mobile Internet ($19.99/monthly) through College Buys (Links to an external site.).