Support for Students Learning Online-Spr 18

For questions about this course in particular, your grades, your enrollment status, or details about assignments, please contact your instructor directly.

Canvas Support

For help with Canvas, click on the ? at the bottom left of the screen for Canvas support options. For immediate help, call the Canvas Support Hotline or search the Canvas Guides for answers to commonly asked questions about Canvas.

Technical Support

SRJC's Information Technology Department provides technical support for students covering general topics such as student email, campus WiFi, computer labs, the student portal (myCubby), etc. The Maggini computer lab provides drop-in face-to-face support for students with topics such as how to get a student email account, how to register for an online class, where your online class website is located, how to find your class homepage, how to contact your instructor, etc.

Tutoring

You can access FREE online tutoring by logging into your portal (myCubby) and clicking on the Smarthinking links (see screen shot here). An outstanding Writing Center Links to an external site. is also available at SRJC.

SRJC Libraries

The SRJC Libraries create access to quality resources and instruct students in research skills. Also see the Online Learning LibGuide for information and resources for successful online learning and research.